Skip to main content
Accessibility.com, LLC

SANCHEZ v. LES MILLS UNITED STATES TRADING, INC.

Filed December 3, 2020

Plaintiff

  • Name: Christian Sanchez
  • Filing date: December 3, 2020
  • State of filing: New York

Defendant

  • Name: Les Mills United States Trading, Inc.
  • Website: shop.lesmills.com
  • Industry: Hotel, Restaurant and Leisure
  • Summary: Les Mills produces exercise and fitness classes and offers them for live and recorded streaming via a subscription web service.

Case Summary

On December 3, 2020, Christian Sanchez filed a Complaint in New York Federal court against Les Mills United States Trading, Inc.. Plaintiff Christian Sanchez alleges that shop.lesmills.com is not accessible per the WCAG 2.0, WCAG 2.1 accessibility standard(s).

Case Details

Plaintiff alleges issues in its Complaint including the following:

  • Lack of Alternative Text (“alt-text”), or a text equivalent. Alt-text is an invisible code embedded beneath a graphical image on a website. Web accessibility requires that alt-text be coded with each picture so that screen-reading software can speak
    the alt-text where a sighted user sees pictures, which includes captcha prompts. Alttext does not change the visual presentation, but instead a text box shows when the cursor moves over the picture. The lack of alt-text on these graphics prevents screen readers from accurately vocalizing a description of the graphics.
  • Empty Links That Contain No Text causing the function or purpose of the link to not be presented to the user. This can introduce confusion for keyboard and screenreader users;
  • Redundant Links where adjacent links go to the same URL address which results in additional navigation and repetition for keyboard and screen-reader users; and
  • Linked Images Missing Alt-text, which causes problems if an image within a link contains no text and that image does not provide alt-text. A screen reader then has no content to present the user as to the function of the link, including information contained in PDFs.
  • A pop-up has been identified where the main screen becomes "grayed- out." This allows the pop-up to become more prevalent and presents itself center- stage for the website. The issue that comes with this feature is that once center stage, the pop-up's information, including the "Save 10% Off Your Next Order*" is not accessible. The text input bar for name and email address did not have adequate description as to the purpose of entering the information.
    b. Site elements such as the location selector was not. Fully labeled to integrate with screen reader. The drop-down list functioned, however, there was no description as to the purpose of choosing a location.
  • The company logo acts as a link designed to take the user from wherever they may be within the Defendant's website to the homepage of that site. For this website, the link is not properly labeled and where the link ("logo") will operate properly (taking the user back to the home page), the missing label prevents the user (visually impaired) to interpret the logo/link and in the case of using a screen reader, the screen reader software cannot properly interpret the logo/link effectively hiding the purpose of that link from the user.
  • Products have text that describe the item, details of the item and price. The product description and price were not labeled to integrate with screen reader and therefore, overlooks important information that a customer would require to complete a purchase.
  • Products have multiple images of an item, which were not properly labeled to integrate with the screen reader. The image description given did not describe the image or items nor did it explain the purpose.
  • The website contains social media links as an additional source to stay connected with the company. The links lacks proper description. The screen reader would read "link," with no other description thus barring the user from any understanding as to what to do with the "link".

Plaintiff asserts the following cause(s) of action in its Complaint:

  • VIOLATIONS OF THE ADA, 42 U.S.C. § 12181 et seq.
  • VIOLATIONS OF THE NYSHRL
  • VIOLATION OF THE NEW YORK STATE CIVIL RIGHTS LAW
  • VIOLATIONS OF THE NYCHRL
  • DECLARATORY RELIEF

Plaintiff seeks the following relief by way of its Complaint:

  • A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York;
  • A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its Website into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the Website is readily accessible to and usable by blind individuals;
  • A declaration that Defendant owns, maintains and/or operates its Website in a manner that discriminates against the blind and which fails to provide access for persons with disabilities as required by Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq.,
    N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York
  • An order certifying the Class and Sub-Classes under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3), appointing Plaintiff as Class Representative, and his attorneys as Class Counsel;
  • Compensatory damages in an amount to be determined by proof, including all applicable statutory and punitive damages and fines, to
  • Plaintiff and the proposed class and subclasses for violations of their civil rights under New York State Human Rights Law and City Law;
  • Pre- and post-judgment interest;
  • An award of costs and expenses of this action together with
    reasonable attorneys’ and expert fees; and
  • Such other and further relief as this Court deems just and proper. 

Hotel, Restaurant and LeisureNew York